FedEx is our overnight shipping carrier. 1.888.GO.FedEx or 1.800.463.3339. Please read the Terms & Conditions section below pertains to all orders without exception- walkin, phone, online.
IMPORTANT HOLIDAY INFORMATION 2020:
FedEx does not guarantee Next Day Air any longer since COVID 19 began. It may take 2 days for delivery. During Thanksgiving, Christmas, and New Year’s Eve holiday time, the Alioto-Lazio Fish Co WILL NOT ship Live Dungeness Crabs; ONLY COOKED. **Due to hazardous weather conditions and pricing issues at this time the crabs may be previously frozen whole cooked crab or sections available.
Christmas Eve and NY’s Eve fall this year on a Thursday this year. Saturday Service for 12/26th and 1/2/21 will not be available.
CHRISTMAS – Last day to place orders – December 17th at 6:00 pm PST. Last shipping day will be Monday, December 21st for delivery on December 22nd. It may take 2 days to be delivered due to COVID and high Holiday volume. Due to higher than usual demand we may reach our shipping capacity early. All orders placed December 17th after 6:00 pm PST thru the 24th will be shipped Tuesday, December 29th. FedEx will be guarantee delivery times have been suspended . NEW YEAR’S EVE – Due to weather conditions across the country; today, December 29th will be the last day to ship for delivery by December 31st. We will start shipping again Monday, January 4th, 2021 – weather permitting.
**Prices are subject to market conditions. If there are any supply shortages due to weather conditions, we will ship previously frozen cooked whole or section Dungeness Crabs if available.
Certain items are sold as an Add On Only to Crab Packages and not sold or shipped separately.
- IMPORTANT DELIVERY INFORMATION
The cut-off time for ordering a shipment (excluding Thanksgiving, Christmas, and NY’s Eve) is by 10 am PST to go out that same day. It may take 1 business day to process your order. Please allow 24-48 hours for your shipment to arrive after placing your order. Regular shipping days are Monday through Thursday for the next day delivery. FedEx Saturday Delivery is only available to certain destination zip codes for an additional $20. You must call in to order a Saturday delivery.
- Please allow 24-48 hours for your shipment to arrive after placing your order.
- Residential packages will be released to the door unless FedEx deems the area is not secured. We will not ship to P.O. Boxes, APO/FPO addresses, or any international addresses. Please use caution when shipping to apartments and other buildings sharing common areas. Alaska and Hawaii shipments are an additional $25 and may take 2 days to arrive.
- Commercial packages will be released only after signature.
REFUNDS/TERMS & CONDITIONS
All shipping sales are final. Once a package is marked as delivered and verified by FedEx as the correct delivery neither FedEx nor Alioto-Lazio Fish is responsible for the package. Please use caution when shipping to apartments or other buildings that share common areas. Any spoilage due to delayed shipping (weather/mechanical issues as referred to in the FedEx Service Guide) may be replaced (no guarantees) depending on circumstances and subject to review by Alioto-Lazio Fish Co.
**For all orders taken over the phone the customer agrees to our Terms and Conditions, this includes all shipping policies. These are available on our website as well as over the phone.